True or False? The AODA requires organizations to comply with standards that remove and prevent barriers to accessibility for those with disabilities.

IASR is the acronym for?

True or False? Organizations are not required to have accessibility policies for the IASR requirements specific to their workplace.

True or False? The Human Rights Code protects every person’s right to equal opportunities and to be free from discrimination and establishes a legal duty to accommodate people with disabilities.

True or False? By learning how to serve people with disabilities, businesses may attract more customers, build customer loyalty and improve their services for everyone.

True or False? Disability itself is not a barrier, but barriers exist that can exclude people with disabilities. These include attitudinal barriers, information or communications barriers, technology barriers, organizational barriers, and architectural and physical barriers.

True or False? Organizational barriers are an organization’s policies, practices or procedures that discriminate against people with disabilities.

True or False? Architectural and physical barriers are features of buildings or spaces that don’t cause problems for people with disabilities.

What is an example of physical accommodation in the workplace?

What is not considered to be a work style accommodation in the workplace?

True or False? Organizations must ensure that their workers work in a respectful environment – one that is free of discrimination and harassment.

True or False? Discrimination can be driven by several factors, such as race, creed, gender, and disability, among others.

True or False? Organizations are not required to accommodate people with disabilities who face difficulties performing certain tasks as a result of their disability.

True or False? The accommodation process is not a shared responsibility between the worker, the employer (and unions, if appropriate).

Joan has worked for ABC Company for 15 years in the Customer Service Department. Recently she has been complaining about the pain and discomfort she is experiencing in her hands. After thorough testing, the diagnosis from Joan’s doctor is that she is in the early stages of arthritis. When Joan spoke to Robert, her supervisor he was concerned and asked how the company could accommodate Joan’s disability. Upon consultation with the ergonomics specialist at the company, an order for an ergonomic wrist rest and keyboard was placed. Is Robert accommodating to Joan’s disability?